If the sign up procedure experience is any indication of the type of service that we in Century Village are going to be receiving, than I am sure the vast majority are going to be more than pleased with Atlantic Broadband. Sign up had a few glitches, but it was finally started, AB made it easy and even pleasant. We ordered the line up and internet that we wanted, we scheduled the installation and the only thing left is the actual installation.
I believe that should go smoothly and once completed, we will be happy with the service.
Overall, the experience was a pleasant one for us.
JUST A REMINDER: DO NOT FORGET TO TURN IN YOU COMCAST EQUIPMENT.
SNOWBIRDS: Many are saying that they will not start their service with AB until they come back next season, remember one thing about Comcast... THEY WILL CHARGE YOU FOR THE EQUIPMENT AND MAY CHARGE YOU FOR SERVICES AT THE MUCH HIGHER COMMERCIAL RATES IF YOU DO NOT TURN THEIR EQUIPMENT IN.
One last thing:
The question of the Spanish channels for Univision and Telemundo. According to what I heard, they are considered Premium Channels, which means they charge, just they would for Showtime or Cinemax. The contracted includes HBO and Epix at no extra cost to us, but they (AB) still have to pay for them.
Some are saying that they will stay with Comcast because of this. Well, If you stay with Comcast, you are going to pay their commercial rate whatever they may be, which will probably upwards of $50 to $79. If you feel it is that vital, I would suggest to order it from AB. it would only make sense. You are going to be paying for Atlantic Broadband anyway, so it would be a slight upcharge to get the two channels, rather than pay for the complete Comcast Service and STILL pay for AB. You lose.
UCO is working to get them included, but don't be surprised if they can not be without some charges.
Overall,
Enjoy your new service.
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